Customer Experience Advocate at AllStars-IT (Kyiv)

Qualifications

  • At least a year of experience in customer service or account management.
  • Advanced/Fluent English.
  • Excellent interpersonal skills and multitasking abilities.
  • Superb written and verbal communication skills.
  • Ability to take initiative and adapt.
  • BA Degree in business or any relevant field.

Responsibilities

  • Build strong relationships with our clients to understand their needs and ensure their success.
  • Serve as the main point of contact and liaison between clients and the rest of the team.
  • Empower customers to connect their goals and challenges with the solution.
  • Take ownership of new accounts and manage their onboarding.
  • Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product.
  • Stay in touch with clients to ensure that they’re realizing the full potential.

Proposal

  • Medical insurance.
  • Extra bonuses for Educational/Sports Courses.
  • Ability to grow as a Meet-up speaker.
  • Different kinds of corporate parties.
  • Interesting and challenging work in a dynamically developing company.
  • Professional development opportunities.
  • Modern and comfortable office with billiard room, game room, perfect location in Gulliver, in the center of Kyiv.

About AllStars-IT

Monday.com creates a team management solution to connect people to workplace processes, for companies of all sizes, across any industry. They don’t just make a tool that works, they make a tool that people love to use. Today, our client creates the go-to workplace tool for over 40,000 teams around the world who are now more engaged, more collaborative, and more on top of their work than ever before.

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