Customer Support Specialist for SupportYourApp (Kyiv)

Customer Support Specialist for SupportYourApp (Kyiv)

Qualifications
SupportYourApp is looking for a talented Customer Care Representative and you seem to be our perfect match!

Just look, you:

  • speak English fluently with no (minimum) accent;
  • communicate with native speakers without any barriers;
  • are passionate about technologies and IT sphere;
  • are eager to help customers with all sort of issues;
  • have some experience in customer support/sales.

Responsibilities
Sounds like it’s exactly about you? 😉 We’ll be happy to have you here for:

  • winning our customers’ hearts (simply help them via email/phone/live chat);
  • contribution to product’s success (building FAQ, knowledgebase);
  • communication with clients and developers from USA, Canada and Europe;
  • learning fascinating IT products – SaaS, software, hardware.

Proposal
Why SupportYourApp? Oh, that’s obvious! Here we go:

  • intensive training on LMS platforms and paid trial period
  • either flexible or fixed schedule;
  • amazing atmosphere (feel it!) and equipped with the latest technology office;
  • fixed salary paid USD, performance bonuses, main Holidays are extra paid;
  • good bonuses for referring friends and acquaintances to our company (referral program);
  • taxi for late hours;
  • coffee, tea, cookies, candies, fruits (a LOT of!);
  • various sports events and teambuilding.

About SupportYourApp (supportyourapp.com)
«Google’s done a super good job on search; Apple’s done a great job on the IPod» (Bill Gates). And SupportYourApp is doing an excellent job on Customer Care.

SupportYourApp is an international customer support outsourcing team full of incredibly creative and hardworking individuals. First conceived in 2012, our unique company focuses on providing professional inbound, outbound, and back-office support specifically for innovative software( Mac OSX, Windows), SaaS and hardware developers.
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