Customer Care Specialist (English, German, French) for SupportYourApp (Kyiv)

Qualifications

  • Fluent English/French/German (C1-C2).
  • Analytical & Research Skills.
  • Customer oriented and responsible attitude.

Will be a plus:

  • Experience with Mac OS/CRM systems/SaaS.
  • Experience with native speakers.
  • International exchange programs participation.
  • Customer service skills and experience.

Responsibilities

  • Resolve customers’ inquiries received via emails, phone, live chat.
  • Become a product expert and provide documentation updates to our knowledge base.
  • Ensure customers’ satisfaction.

Proposal

  • Flexible or fixed schedule (night shifts included).
  • Amazing atmosphere and equipped with the latest technology office.
  • Decent salary in USD.
  • Paid intensive training and trial period.
  • Good bonuses for referring friends (referral program).
  • Coffee, tea, candies, fruits.
  • Various sports events and teambuilding; preferential terms and part-compensation for SportLife membership.

About SupportYourApp (supportyourapp.com)
A leading customer support outsourcing company full of incredibly creative and hardworking individuals. Our employees thrive in situations that require flexibility, adaptability, and speed. We’re motivators, go-getters, and we’re constantly seeking out ways to improve our processes, our services, and ourselves.

 

 

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4. Для створення резюме можете скористатися сервісами: Ineedaresume, CakeResume чи JobCV.





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