Qualifications
- Fluent English/French/German (C1-C2).
- Analytical & Research Skills.
- Customer oriented and responsible attitude.
Will be a plus:
- Experience with Mac OS/CRM systems/SaaS.
- Experience with native speakers.
- International exchange programs participation.
- Customer service skills and experience.
Responsibilities
- Resolve customers’ inquiries received via emails, phone, live chat.
- Become a product expert and provide documentation updates to our knowledge base.
- Ensure customers’ satisfaction.
Proposal
- Flexible or fixed schedule (night shifts included).
- Amazing atmosphere and equipped with the latest technology office.
- Decent salary in USD.
- Paid intensive training and trial period.
- Good bonuses for referring friends (referral program).
- Coffee, tea, candies, fruits.
- Various sports events and teambuilding; preferential terms and part-compensation for SportLife membership.
About SupportYourApp (supportyourapp.com)
A leading customer support outsourcing company full of incredibly creative and hardworking individuals. Our employees thrive in situations that require flexibility, adaptability, and speed. We’re motivators, go-getters, and we’re constantly seeking out ways to improve our processes, our services, and ourselves.
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