Customer Care Specialist at Weblium (Kyiv)

Qualifications

  • You can listen to a client and help him with his issues.
  • A great communicator and negotiator.
  • Strong English speaking and writing skills (advanced, fluent).
  • Commitment to goals achievement.
  • Previous experience with account management, sales or customer service.

Responsibilities

  • You are not just customer support — you are a clients’ advocate who ensures a high level of their customer experience with our platform. And believe us, it’s a fascinating journey with each of them. Because it requires a lot of things to handle with.
  • Build long-term relationships with customers that promote their retention and loyalty and satisfaction.
  • Any other activities which improve customer experience, we’re open to your ideas too.

Proposal

  • It’s an IT-product, not a typical outsourcing. Weblium is an extremely innovative and useful service in its niche. So, it’s easy to use and easy to sell.
  • Our Team. We have an awesome team of really strong professionals who believe in what they do every single day.
  • Opportunities. It’s a great product that has lots of opportunities. We bet, many people would love working at Uber or AirBnB when they just launched. And now you have this chance.
  • We’ve just started. This is a new project, so we don’t have this annoying bureaucracy that other companies have. Moreover, here you can bring something new and we are waiting for this.

What you will also get:

  • Competitive salary, $350-$700, with bonuses for KPI achievement.
  • Corporate lunch for free.
  • New lofty office near the Vasylkivska metro station.
  • An opportunity to develop yourself as a professional by handling complicated cases.
  • The dynamic startup-like culture among the team of experienced specialists.
  • 80% discount for courses, seminars and other activities connected with professional development.
  • 50% discount for attending Sport Life.
  • English Speaking Club.
  • 3 calendar weeks of vacation + 1 week of sick leave.

About Weblium (weblium.com)

A do-it-for-me website builder. Our designers create your website, you manage it in an intuitive editor.

Weblium is a web design platform powered by TemplateMonster, a leading website templates provider, serving more than 2.5 million customers around the globe.

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