Customer Happiness Specialist for Lurn

Qualifications
If you think you are smart, action-oriented, analytical, love creative ideas, and have a passion for marketing and learning new things, we welcome you to apply!

  • Excellent command of the English language.
  • Excellent communication skills.
  • Enjoy spending hours communicating with customers.
  • You have an innovative mind and are a self-starter.
  • Proactive in coming up with ideas and solutions that will improve customer experience.

Responsibilities

  • Provide an amazing, personalized experience to each customer. No copy and paste answers. Only meaningful, personalized replies with love and care injected into each message.
  • Engage the customer community through our forums, social media platforms, and daily interaction.
  • Effectively diagnose and solve day-to-day customer concerns and issues through various support channels such as emails, calls, blogs, social media etc.
  • Analyze customer feedback while continuously looking for ways to improve customer experience.

Proposal

  • Fair compensation of your professional skills.
  • Great team with friendly culture.

About Lurn (lurn.com)
A community of digital publishers exchanging the best information on what is actually working with product creation and online marketing today.

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