German speaking customer service representative for iDeals Solutions (Kyiv)

Qualifications

  • MUST! German writing and speaking — fluent.
  • Good writing and speaking English.
  • Availability to work at evening/night shift.
  • Experience of communication with German native speakers.
  • Previous working experience using German at least 1 year.
  • Excellent knowledge of Russian language (without Ukrainian accent).
  • University Degree or final year students will be considered as well.
  • Excellent computer knowledge, proficient in MS Office (Word, Excel).
  • Ability to perform routine work.
  • Passion for professional development in IT industry.
  • Self-management, openness, kindness, and sense of humor.
  • Readiness for business trips.

Responsibilities

  • Handling incoming calls/correspondence (in German, English and Russian).
  • Consulting users, knowledge working.
  • Processing customer requests.
  • Resolving technical problems in accordance with the instructions.
  • Quality control of IT systems.

Proposal

  • Competitive high salary (depending on the interview results).
  • Work in the technology software product company, with great goal-oriented people, without any outsourcing issues.
  • Free lunches and snacks.
  • Good office location.
  • 100% paid vacation and sick leave.
  • A lot of opportunities for professional growth.
  • Paid attendance of conferences, seminars and courses.
  • Friendly work schedule.

Salary
Starting from 15k uah.

About iDeals Solutions (idealsvdr.com)
A global company with a team of highly qualified and reliable experts with offices and partners in four international regions including North America, Western Europe, Eastern Europe, and the Asia Pacific region. The company is intended to be a global leading SaaS provider of secure document management solutions.

If you’d like to grow and run exciting new projects using latest and hottest technologies, we can give you such opportunity. We are looking for proactive and talented people who ready to meet real challenges and interesting tasks and be ready for wide career opportunities.

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