Customer Success Manager for Casual (Kyiv)

Qualifications
We’re looking for a person who’s willing to care for and love our best customers all around the world.

Requirements:

  • 1-2 years in customer success/support.
  • Fluent written and spoken English.
  • Startup mentality: self-starter, proactive, flexible.

Responsibilities

  • Answers users’ questions and meets their needs.
  • Supports our top customers (holds webinars, conducts surveys, and gives them tips).
  • Gathers reviews and cases.
  • Maintains our knowledge base and company blog.
  • Measures and improves customer satisfaction.

Proposal

  • A competitive salary + bonuses and other perks.
  • Lean distributed team.
  • Cool customers from around the world.

About Casual (casual.pm)
A visual project and workflow management tool that serves hundreds of clients all over the world. We are a lean, distributed team that values transparency, empowering individuals, and an attitude of getting stuff done. You’ll be a vital part of our squad from the get-go.

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