We’re looking for a person who’s willing to care for and love our best customers all around the world.
- 1-2 years in customer success/support.
- Fluent written and spoken English.
- Startup mentality: self-starter, proactive, flexible.
- Answers users’ questions and meets their needs.
- Supports our top customers (holds webinars, conducts surveys, and gives them tips).
- Gathers reviews and cases.
- Maintains our knowledge base and company blog.
- Measures and improves customer satisfaction.
- A competitive salary + bonuses and other perks.
- Lean distributed team.
- Cool customers from around the world.
About Casual (casual.pm)
A visual project and workflow management tool that serves hundreds of clients all over the world. We are a lean, distributed team that values transparency, empowering individuals, and an attitude of getting stuff done. You’ll be a vital part of our squad from the get-go.
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