Customer Support Representative for Casual.pm (remote ok)

Customer Support Representative for Casual.pm (remote ok)

Qualifications
We are looking for a goal-oriented Customer Support Specialist to provide high-level quality support for our clients from all over the world. Our perfect candidate:

  • Speaks and writes in English fluently.
  • Has experience in communicating with native speakers.
  • Has strong writing skills.
  • Is attentive to details, pro-active, goal-oriented, willing to learn.
  • Having blogging and customer service experience is a plus.

Responsibilities

  • Help our customers via email and live chat.
  • Keep track of all the customer queries.
  • Become a product expert and update our knowledge base.
  • Write and produce content for our customers.
  • Ensure customers’ satisfaction.

Proposal

  • Flexible schedule.
  • Competitive salary in USD.
  • Great opportunity to learn new skills and tools.
  • Ability to work remotely.

About Casual.pm (casual.pm)
An Ukrainian-based project management software serving clients all over the world. Check out our recent story ain.ua/recepty-casual-na-producthunt

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