- English — Advanced.
- Outstanding written and oral communication skills.
- Advanced Excel user.
- Awareness for customer context and a keen ability to empathize with their needs.
- The ability to be proactive and take the initiative.
- Organizational skills and the ability to multitask.
- Highly-responsible person (attention to details).
- Passion for developing a career in a startup environment.
- Initiative, open-minded and ready-to-grow-quickly person who is ready to work in a start-up pace.
- Manage incoming customer inquiries.
- Managing Pix Social Media channels / feedback to clients through comments and posts.
- Proactively monitor customer activity and provide insights to clients to improve outcomes.
- Corporate emailing.
- Implementing and maintaining procedures/administrative systems.
- Manage customer orders and order-related issues.
We’re a team of 9 people and are currently looking for Customer Support Manager who will be responsible for communication with clients and diving into a Digital Marketing Tasks in future.
By joining the small start-up team, the candidate gets a good possibility to grow quickly in a professional field and obtain management positions in future.
- Flexible working hours.
- Young and passionate team of professionals.
- Office situated in Podil.
- Competitive compensation baseed of working results.
About Pix Inc.
A rapidly growing Kyiv-based start-up that focuses on creating an ecosystem for self-expression and developing creativity.
Our first product — Pix Backpack — the first digital customizable backpack which appearance can be changed from smartphone. Pix backpack has built-in LED screen being controlled from the IOS/Android app.
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