Customer Support Manager at Pix Inc. (Kyiv)


  • English level — advanced.
  • Excellent communication and presentation skills.
  • A desire to provide the best possible help to customers.
  • Active, tech-savvy and social person.


Customer support:

  • Identify and assess customers’ needs to achieve satisfaction.
  • Manage large amounts of incoming emails/messages/calls.
  • Build sustainable relationships of trust through open and interactive communication.
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Handle product recalls.


  • Leading eCommerce logistics operations.
  • Stock count and management.


  • Manage operational tasks provided by heads of departments.


  • Flexible working hours.
  • Working in a dynamic environment.
  • A young and passionate start-up team.
  • Office situated on Podil (Kontraktova Square Subway st.).
  • Competitive salary.
  • Possible ways of growth: sales or digital marketing.

About Pix Inc.

Our company creates an ecosystem of customizable devices.

Our first product — Pix Backpack — The first customizable backpack with a built-in programmable screen that can be controlled from iOS/Android app. Users can draw and display images and animations right on the Pix Backpack.

We started from Kickstarter in 2018 and got pre-orders for $570,000. Currently, Pix Inc. manufactures and sells its products worldwide and has more than 10,000 customers all over the globe.

Хочу цю роботу

Правила для кандидатів
1. Якщо вакансія англійською, форму теж заповнюйте англійською.
2. Можете податися лише на 3 вакансії в день.
3. Перевіряйте електронну скриньку щодня, 90% роботодавців спілкуються через імейл.
4. Для створення резюме можете скористатися сервісами: Ineedaresume, CakeResume чи JobCV.

Написали? Перечитайте. Текст відповідає на питання?

У форматі +380...

Роботодавці люблять Linkedin

Отримуйте вакансії щодня