Customer Support Manager at TrusTech (Kyiv)

Qualifications

  • Speak English fluently and understand native speakers with ease.
  • Handle business emailing like Elon Musk.
  • Convince anyone in anything.
  • Adapt and learn easily as we are a fast-growing team and offer many opportunities that will help you develop your personal and professional skills.
  • Smile with the tone of voice and type as fast as if you’re running from a cheetah.
  • Work night shifts (2 per week).

Responsibilities

  • Verbal and written communication with our customers.
  • Handling 1st level support cases on all issues.
  • Ensuring that each customer receives outstanding service.
  • Active communication with other departments to ensure that a complicated case may be resolved and the customer remains happy.

Proposal

If you want to develop your skills in English, communication or try yourself in an IT-company — this opportunity is for you. We are looking for active young people to be a part of our team in the Kyiv office.

  • Ability to develop yourself and change the position fast (ShiftLead, TeamLead, Billing, QA, Technical Support).
  • Opportunity to move between projects if you have the necessary skills and desire.
  • Not only unlimited tea and cookies but also full dinner catering (even during night shifts).
  • Free training, lectures, and workshops on every aspect of working in IT.
  • Super fun team building events in a friendly and supportive atmosphere.
  • You will have more merchandise than your favorite band can offer, that you can post to your Instagram (hoodies, t-shirts, notebooks, bum-bags).
  • Cool office, designed specifically for support team (so you will have the ability to work on the sofa or while making tea) and relax playing ping-pong, PS4 or smoking Shisha.
  • We have our own bar, can your previous workplace show that off?

About TrusTech

A team of young specialists in the area of technical support. There are more than 80 happy faces in our team and we are co-operating with a major client in the dating sphere.

Хочу цю роботу

Правила для кандидатів
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2. Можете податися лише на 3 вакансії в день.
3. Перевіряйте електронну скриньку щодня, 90% роботодавців спілкуються через імейл.
4. Для створення резюме можете скористатися сервісами: Ineedaresume, CakeResume чи JobCV.





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