- English — Upper Intermediate.
- Another language will be a plus.
- Excellent communication skills.
- Stress resistance.
- Problem-solving attitude.
- Good PC and Internet knowledge.
- Customer orientation.
- Solve problems of customers by phone and e-mail.
- Handle inquiries from hotels and hotel suppliers by phone and e-mails.
- Resolve or escalate technical or other problems.
- Report bugs to the development team for a further fix.
- Outbound calls to hotels/guests to arrange special requests.
- Provide feedback on the quality of the website on an ongoing basis.
- Part-time job — up to 20 working hours per week: day shifts (10:00-14:00) on weekend and evening shifts (19:00-23:00) on weekdays.
- Nice and friendly team.
- Interesting job with international customers in a travel-related industry.
- Comfortable office near «Holosiivska» metro station.
About Booked (booked.net)
One of our largest projects is a hotel booking service. It operates in 20 countries.
Maklai is an international company of a full cycle of software development, established in 2007 in Ukraine, with a central office in Kiev. Now we are just over 30 people.
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