- Advanced in written English.
- Analytical & strategic thinking.
- Customer oriented and responsible attitude.
- Desire to learn, grow and potentially help with sales.
- Experience in using Intercom (Chat app), Asana, Slack, Google apps etc.
- Experience in chat support and customer service.
- Take care of customer inquiries received via email and chat.
- Provide professional support, help the customers to set up their accounts and solve their problems.
- Ensure customer’s satisfaction.
- Compile reports and set up support process.
- Learn the supporting sales strategy.
- Enjoyable working conditions, comfortable and quiet workplace.
- Paid training, seminars and conferences.
- Lunch with team.
- Exciting work at global market.
- The ability to plan a working day (flexible schedule).
About NEWOLDSTAMP (newoldstamp.com)
A Lviv based SaaS marketing tool for creating and managing corporate email signatures as a new marketing channel. We solve the small problem and make marketer’s life easier. Our team is ambitious and in love with our project.