Customer Support Representative (German/English) SupportYourApp (Kyiv, remote ok)

Customer Support Representative (German/English) SupportYourApp (Kyiv, remote ok)

Requirements

  • Fluent German or English (C1-C2 level).
  • Strong communication skills.
  • Customer oriented and enthusiastic.
  • Quick thinking and creative.
  • Stress resistance.

Responsibilities

  • Work with world’s hottest tech startups.
  • Resolve basic to complex support issues for customer inquiries received via omni-channel support (emails, phone, live chat).
  • Become a product expert and provide documentation updates to our knowledge base.
  • Ensure customers’ satisfaction.

Proposal

  • Paid training.
  • Convenient schedule.
  • Amazing atmosphere (feel it!) and equipped with the latest technology office.
  • Fixed salary in USD, performance bonuses, main Holidays are extra paid.
  • Good bonuses for referring friends and acquaintances to our company (referral program).
  • Coffee, tea, candies, fruits.
  • Various sports events and team-building; preferential terms and part-compensation for SportLife membership.

Salary
10 000 – 14 000 uah.

About SupportYourApp (supportyourapp.com)
A leading customer support outsourcing company full of incredibly creative and hardworking individuals. Our employees thrive in situations that require flexibility, adaptability, and speed. We’re motivators, go-getters, and we’re constantly seeking out ways to improve our processes, our services, and ourselves.

We are looking for a talented, goal-oriented, punctual, diligent, committed and decent person with desire and ability for self-learning as Customer Support Specialist to provide high-level quality support for famous IT-startups from all over the world.

ПРИЙОМ ЗАЯВОК ЗАКРИТО


Отримуйте вакансії на пошту