Requirements
- Fluent German or English (C1-C2 level).
- Strong communication skills.
- Customer oriented and enthusiastic.
- Quick thinking and creative.
- Stress resistance.
Responsibilities
- Work with world’s hottest tech startups.
- Resolve basic to complex support issues for customer inquiries received via omni-channel support (emails, phone, live chat).
- Become a product expert and provide documentation updates to our knowledge base.
- Ensure customers’ satisfaction.
Proposal
- Paid training.
- Convenient schedule.
- Amazing atmosphere (feel it!) and equipped with the latest technology office.
- Fixed salary in USD, performance bonuses, main Holidays are extra paid.
- Good bonuses for referring friends and acquaintances to our company (referral program).
- Coffee, tea, candies, fruits.
- Various sports events and team-building; preferential terms and part-compensation for SportLife membership.
Salary
10 000 – 14 000 uah.
About SupportYourApp (supportyourapp.com)
A leading customer support outsourcing company full of incredibly creative and hardworking individuals. Our employees thrive in situations that require flexibility, adaptability, and speed. We’re motivators, go-getters, and we’re constantly seeking out ways to improve our processes, our services, and ourselves.
We are looking for a talented, goal-oriented, punctual, diligent, committed and decent person with desire and ability for self-learning as Customer Support Specialist to provide high-level quality support for famous IT-startups from all over the world.
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