- Strong communication skills.
- Proactivity and problem-solver mindset.
- Extremely high level of written English.
- Experience is not a must if you have a quick learning ability.
- Your main role will be to build and support relationships with the community of e-bike admirers and potential customers.
- You will have to communicate with them on a daily basis across different channels: social media networks (Facebook, Instagram, Quora), live chat, email etc.
- Resolve support issues for customer inquiries.
- Become a product expert (remember, we make electric bicycles, so please think thoroughly whether you are interested in this area).
- Make sure our community members and customers are satisfied with the information they get.
- Become an essential part of our small team that makes innovative products.
- Office in an awesome place — Unit.City.
- Young team of outstanding people.
- Flexible working hours.
- Paid vacation.
About Delfast (delfastbikes.com)
A smart transportation company. Our e-bike is a current Guinness World Record holder for the longest range for an electric bike on a single charge — 380 km.
Featured in Business Insider, Mashable, Yahoo Tech, Bloomberg and more. We are a small team that creates innovative products, and we are very passionate about what we do.