Technical Support Manager at Competera (Kyiv)

Qualifications

  • Fluency in English and Russian (both written and spoken).
  • Proven experience with any of ticketing systems.
  • Structured mind and ability to learn quickly.
  • Empathy to people, desire to go extra mile for customers.

Responsibilities

  • Ensure the smooth integration process of B2B clients, thus reduce their churn rate and accelerate billing process.
  • Provide seamless customer support for our clients (Online retailers, e-commerce companies from all over the world), and make them happy with our product — Competera Pricing Platform.
  • Help clients with various requests, set up their online cabinets, integrate with their data feeds.

Proposal

  • Challenging work and continuous professional growth and feedback.
  • You will be a part of the professional and highly motivated team.
  • Want to learn? No problem, Competera will pay 60% for your trainings, courses etc.
  • Flexible working hours and remote work days.
  • Competitive salary with regular reviews.
  • Paid vacation (20 business days) and sick leave.
  • Paid lunches and fully-stocked kitchen with fruits & snacks.
  • Corporate and sport events: we climb mountains, run marathons and simply have fun 🙂

About Competera (competera.net)

A self-pricing platform for Retailers and Vendors that shifts the way in which pricing happens.

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