- Advanced English.
- Attention to detail is a must — this is very detail intensive work.
- Team members will need to have proficiency with MS Office and related software.
- The experience using BambooHR, Zoho is a plus.
- Access and utilize client’s internal platform.
- Review and ensure that compliance documents and employment-related forms are filled out properly (drug screens, background checks, etc).
- The agent will be given a list, parameters, and protocols and will check to make sure that specific documents are completed properly (2200 people per week).
- Identify which people do not have documents filled out properly and will escalate according to a process to get them completed correctly.
- Downtown Kiev location in a modern office 10-minute walk from Kontraktova metro station.
- Competitive compensation linked to UAH/USD rate.
- Medical insurance and Life insurance.
- English classes with a native speaker.
- Working schedule from 6 pm to 3 am Kyiv time.
- Unlimited food and beverages.
About Helpware (helpware.io)
A global company providing outsourcing back-office services with offices in the USA, Brazil, Ukraine, and the Philippines. We help small businesses as well as enterprises to free-up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses.